I am here to acknowledge that social Lender is real, I made a request of 3000 on 14/03/2018 and it was deposited into my account with no time wasting. Come one come all to social Lender to improve your businesses and other things. I am from Benue state, makurdi local gov
I think this gonna be the first super, helper platform from any Nigeria financial institutions. Wonderful Thanks to Sterling Bank (One Customer Bank). This has really help me a lot financially in School. Pay for some emergency fees, do some shopping and a lot 
of other things.
Waooooo,thanks for giving me the opportunity to share my view.
Sociallender is one of a kind,it has helped me in so many ways,financially it has helped me to meet some of my small scale biz.
In terms of my suggestion, you can improve in terms of releasing the fund applied for,I applied for a loan since yesterday but yet to receive it,
I really want to say a big thank you to sterling bank for this great initiative…. One love
It helped a lot Back then in school thanks to sterling bank
I started using the social lender platform out of mere curiosity. At first I was worried about granting access to my social media forums. However, it as been really helpful in its granting of micro-credit within 24hours of request..
In respect to improvement, I’ve had issues with the repayment aspect. When I repay using online transfer ; it takes about 2-3 days before it reflects in your account.. And during that period I still get reminders..
And yes I would refer social lender to my friends and family in need of quick micro-credit loan..
Honestly speaking ever since I got the info on this product(social Lender) it has help in sorting out my petty cash issues before salary date, it has serve as a backup plan for me whenever I run out of cash and believe me the most interesting part is the response time from you guys, its amazing…really timely,great job! The impact is on the positive side and I must give it to you guys as the 1st in offering such service.
I think going forward there have to be more awareness on the product to your staffs in-house because most of your in-house staff(customer section) do not even have adequate knowledge about the service, you walk into a branch ask questions on social lender and the funny look on the staff’s face will amaze you.
And I think Social Lender can also do better by increasing the amount of cash applied for, you know your faithful users, there should be levels of increment to such users that stick to the rules without defaulting.
In as much as the response rate is OK but it can be improved on, it can be a lot faster in disbursing cash.
In-terms of referral, I am already doing that ever since i started enjoying this service. I have a friend who was trying to sell similar service from one of your competitors, when I told him of how beneficial and easy this works, he had no choice than to follow suit, so I will say I will comfortably refer this solution to friends and family 100%.
Regards,
Joshua.
Good Afternoon, Madam Maranma, To be honest, Social lender has been very helpful to me and entire family, And You can improve it by maybe giving more than the maximum #10000 to do that pay their loan quickly and dont default. And i have be recommending many family members, colleagues and friends to social lender and will be willing to do more. Keep up the good work. Thank You
Social Lender? Hmm… it’s indeed a great platform for both low and high income earners. Sincerely, my relationship with social lender had tremendously rescued me from many financial emergency outbreak.
Social Lender helped me with my family needs most especially the day I needed to settled my child’s school fees balance with just N10,000, I applied for the loan and within some hours, I was credit with N10,000. I was very happy simply because the loan safe me from embarrassment from my child’s school.
I have applied for loan many times and none has ever failed me. This bring my memory back to when I needed some money to buy some food stuff and recharge my data plan, immediate I thought about Sterling Social Lender, my worries disappeared immediately.
My Observation:
1. Flexible and easy to access any time.
2. The 10% interest rate is moderate
3. It helps to build trust between Sterling Bank and their customers.
4. It helps mostly the low income earners
5. The Social Lender website is very simple and easy to operate after the upgrade.
6. The social lender admin gives SMS and E-mail alert a week before your due date which help customer to have site about repayment.
My Recommendation:
I recommend that:
1. The loan should be increase from N10,000 to N15,000 maximum
2. The social lender should be expanded to accommodate other business orientation like loan for small scale business.
3. Sterling Bank should improve on their awareness especially on social media like facebook, tweeter and instagram because their millions of Nigerian Youths that are yet to know about social lender
Thus, the overall fact is that this social media has been tremendous and helpful to me and my family. I have even for long referring friends and neighbour to enrol for this great opportunity.
Thanks Sterling Bank for bring this to Nigerians most especially the low income earners. May God continue to strengthen you and your staff. I love sterling One Customer Bank
Balogun Idowu
